Shipment processing time

All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will  contact you via email or telephone.

Shipping rates and delivery estimates

Shipping charges for you order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Ultipower flow chooses the most suitable warehouse for every single order and ships to addresses with all state in Australia domestic.

Shipment confirmation and order tracking

You can always trace your order on our website once your order has shipped, including your tracking number(s) and real time shipment history.

Damages

Ultipower flow’s friendly support team is ready for any issues of products damage during shipping. If you received your order damaged, please contact us via operation@ultipower.com.au or give a call to 1300 75 75 77.

International Shipping Policy

We currently do not ship outside Australia.

Returns Policy

Please refer to our Return Policy for detailed information about options and procedures for returning your order.