Type 1 and Type 2 are different types of EV (electric vehicle) charging connectors. Type 1 connectors are primarily used in North America and Japan. Type 2 connectors are primarily used in Europe and Asia (including Australia).

How do I know which plug type is compatible with my car?

To determine which plug type is compatible with your EV (electric vehicle) , you will need to check your vehicle's owner's manual or consult with the manufacturer. Most manufacturers will specify which type of charging connector is compatible with their vehicles. If you are unsure, you can contact us and we are always happy to help you out.

The difference between 16A and 32A charging cables is the amount of current they can safely handle. A 16A charging cable is designed to handle a maximum current of 16 amps, while a 32A charging cable is designed to handle a maximum current of 32 amps. This means that a 32A cable can charge an electric vehicle (EV) faster than a 16A cable. However, it also means that a 32A cable is thicker and heavier than a 16A cable.

How do I know which charging cable is the right one for my car?

To determine the right charging cable for your electric vehicle (EV), you need to know the maximum charging capability. Check the owner manual or specification sheet for this information.

It is important to use the correct charging cable to ensure safe and efficient charging and to prevent damage to your vehicle's charging system. If you are unsure, it is best to contact us before placing your order.

The difference between 1-phase and 3-phase EV charging refers to the number of electrical phases used to power the charging station. 1-phase charging uses a single phase for slow charging and is commonly found in homes, while 3-phase charging uses three phases for fast charging and is commonly found in public stations. 3-phase offers faster speeds but requires higher electrical capacity and a more complex infrastructure.

How do I know which power phase I need?

To determine the appropriate power phase for your EV charging, consider charging speed, electrical supply, vehicle compatibility, charging location, and budget. If you are unsure, you can contact us .

The portable charger is a charging station that can be plugged into any standard Australian outlet and charge the vehicle.

In comparison an EV charging cable allows you to connect to a public universal charging station found across councils, shopping centers and more.

A tethered wall box has a charging cable permanently attached to it, while an untethered wall box does not come with a cable and requires you to use your own cable to connect to the charging port on your vehicle.

Ultimately, the choice between a tethered and untethered wall box will depend on your personal preferences and needs. If you have multiple EVs with different charging ports, an untethered wall box may be more flexible. If you value convenience and ease of use, a tethered wall box may be the better choice.

OCPP (Open Charge Point Protocol) is a communication protocol used to remotely manage electric vehicle (EV) charging stations. To learn more, please see our help article: All you need to know about OCPP